Unknown error!

Unknown error! Please contact support. Validation process has encountered an unknown error. Please contact support by filling out a ticket at the following link: Submit a ticket

Metadata information mismatch!

Metadata information mismatch! The information in the metadata file does not match the information in the character scene! Please generate a new metadata file using the addon. Do not alter any files after the addon validation passes. This message indicates…

Wrong metadata version!

Wrong metadata version! Please use the latest version of the addon to generate the metadata. This message indicates that the metadata.json was generated with the outdated version of the addon. Download and install the latest version of the addon from…

Metadata corrupted or altered!

Metadata corrupted or altered! Metadata does not contain the required keys and formats. Please make sure to generate the metadata.json file with the latest version of the addon. This message indicates that the metadata.json does not have a good format.…

Too many texture files!

Too many texture files! Number of texture files exceeds X. Please visit the Character Requirements page for information on the current maximum allowed number of texture files.

Texture files are too large!

Texture files are too large! Total texture file size exceeds X GB. Please visit the Character Requirements page for information on the current file size limit for textures.

Error processing texture files!

Error processing texture files! Texture files can not be opened. Please double-check the exported files and ensure that the data is not corrupted.

Character files are too large!

Character files are too large! Character file size exceeds X MB. Please visit the Character Requirements page for information on the current file size limit for character files.

Error processing character files!

Error processing character files! Character files can not be opened. Please double-check the exported files and ensure that the data is not corrupted.

Wrong input file combination!

Wrong input file combination! Supported combinations are: blend_file + metadata.json + textures[optional] ; fbx_file + metadata.json + textures[optional] + abc_file[optional] Please see bellow the list of files that must be provided: metadata.json – Mandatory file generated by the character validation…