Wrong face mesh name! The main face mesh name does not end with the tag “FACE”! The FACE tag helps us identify which mesh needs to receive animation data. This message indicates that the name of the mesh that is
Missing or unsupported texture files detected! Please provide all texture files used by the character in the supported file formats. This message indicates when the character’s shaders have registered textures that are not provided with the character or are of
Hair strand limit exceeded! Hair strand count exceeds the allowed amount of X hair strands per character! Please visit the Character Requirements page for information on the current hair particle count limit.
Poly count limit exceeded! Poly count exceeds the allowed amount of X polygons per character! Note that subdivision counts towards your poly count. Please visit the Character Requirements page for information on the current poly count limit. Blender Maya Make
Hips bone not found! This message indicates that the Hips bone is not mapped. Hips bone is the only required bone. It is used for translating and rotating the character. This bone must be mapped. Blender Maya This error means
Multiple main skeleton/armature! More than one skeleton/armature with the tag “BODY” detected! The BODY tag is a unique tag that should be applied to only one skeleton as only one skeleton can receive animation data. This message indicates that there
Wrong skeleton/armature name! The main skeleton/armature name does not end with the tag “BODY”! The BODY tag helps us identify which skeleton needs to receive animation data. This message indicates that the name of the skeleton that is assigned as
Unknown error! Please contact support. Validation process has encountered an unknown error. Please contact support by filling out a ticket at the following link: Submit a ticket
Metadata information mismatch! The information in the metadata file does not match the information in the character scene! Please generate a new metadata file using the addon. Do not alter any files after the addon validation passes. This message indicates
Wrong metadata version! Please use the latest version of the addon to generate the metadata. This message indicates that the metadata.json was generated with the outdated version of the addon. Download and install the latest version of the addon from